Returns & Refunds
If for any reason you are not happy with your purchase, you may return it to me within 30 days of receipt, provided it is returned in the same condition it arrived, and you will be refunded in full, (return shipping at buyer's expense). Alternatively you can exchange the item for another one of the same value in my shop.
All orders are packaged securely to ensure safe shipping, but in the rare event it arrives damaged, please email me within 3 business days. You can either return the item or provide photos of the damage and I will replace or refund the item.
Your 100% satisfaction is my priority, if you have any problems with your order please email me at: sarah@mousewhisker.co.nz